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| Thanks so much for all your help. We are so impressed with your approach and service level that we have decided to move all our web hosting accounts with you Linux Webhost |
www.swiftcomputers.com.au
Ritesh, Manager
Swift Computers |
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info@linuxwebhost.com.au
Phone : 1300 658 051
Fax : 1800 44 84 36 |
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Terms of Services |
Broadway Solutions (ABN 76 990 304 671 ) is the proprietor of Linux Webhost here after referred to as "the hosting service"
The Terms of Service agreement is a representation of the rights each customer is provided in accordance to the rights of the hosting service.
We reserve the right to change the Terms of Service without prior notification with the exception of affecting a customer's billing. In an instance of billing changes, the customer will be notified at least 14 days prior to the billing change and provided the right to cancel their account should the change be an unacceptable part of our Terms of Service to the customer. |
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Refund Policy |
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 "First Month" Refunds (30 Day Money Back Guarantee):- Any requests for a refund during the initial 30 days of the establishment of an account will be honored with no questions asked. A full refund will be provided.
Monthly Renewal:- Refund requests made in the duration of the first week of the account will be provided in full, a reason for the account closure would be appreciated, but is not required. Refund requests made after the first week of service will receive a proportionate amount, based on the remaining weeks of the service and the service already provided.
The customer agrees not to take part of in any manner or be involved in the transmission, distribution or storage of any material (data) using their hosting space and account which violates Australian Law, International Law, their home law, and United States Laws; such materials could be, but are not limited to: |
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Quarterly, Biannual and Annual Renewal:- Any refund requests during a quarterly, biannual or annual account duration will be provided for the remaining period of the hosting service. The service duration used is not included in the refund. The refund amount will be proportionate depending on the time of request.
Restrictions to the above:- If the hosting service paid an affiliate whom the customer was referred by, the customer acknowledges they will not receive the amount paid to the affiliate in their refund. The amount varies depending on the commission percent and payment duration of the customer.
Domains purchased are non-refundable:- Free Domains provided as a special are not included in a hosting account refund, the price of the domain is subtracted from the refund. The domain can be transferred at any time.
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Network Policy |
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Security:- Hosting services provided are on a "as is" basis; The customer agrees that the use of the services is solely at their own risk. Responsibility for the security and durability of the customers content stored on the hosting services servers is the customers responsibility. We will do our best to ensure a stable and secure hosting environment for all customers, but assume no responsibility in the maintenance and security of the content stored by any individual customer.
Uptime:- Server availability and access is maintained as close to 100% as possible; In cases where the server is unavailable a proportionate refund is available if server uptime is less than 97.5% in any given month. Server Uptime does not include third party interferences, including, but not limited to: DNS propagation, the Customer's Internet Service Provider, the Customer computer Equipment, natural disasters and Third Party Programs installed. In the event of a third party interference being responsible (listed above) the customer acknowledges they have no right to a proportionate refund, with the exception of the refund clauses above.
Backups:- CPanel produces daily backups of each customer's domain and data which is available through the customer CPanel account; these backups are stored on the server the customers account resides in. The customer acknowledges that these backups are provided as a benefit to them and are not stored off the server their account resides in; The customer agrees that the hosting service is not responsible for any data loss in any event unless a explicit agreement is made between the hosting service and the customer in which the hosting services agrees to secure and store the customer data off the hosting server in which the customers data originally resides. |
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| All Linux WebHost Package Includes |
¤24/7/365 Email Support
¤ 99.9% Network Uptime
¤ POP, SMTP, IMAP &
¤ Control Panel for Easy
¤ Anonymous FTP ¤ PHP, Perl
¤ FrontPage Extensions
¤ MySQL
¤ Protected Directories
¤ CGI-Bin
¤ Email Domain Forwarding
¤ Fantastico
¤ Webmail
¤ Customer Error Pages
¤ PhpMyAdmin |
| Extras |
¤Bandwidth $5 Aud /1Gb p.m.
¤Space $ 5 Aud/1Gb p.m.
¤Dedicated IP $ 5 Aud/p.m.
¤SSL 128 bit Cert.$165 Aud/p.y. |
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